Make sure you have the current Silverlight installed. You can download the most up to date one here at http://www.microsoft.com/silverlight
Some schools have streaming video blocked. If you are trying to watch game film from school, make sure this isn't the case. If your film is uploaded, it means it CAN be played. Our system will not accept any film it cannot play. If you are getting a black box where the video should be, this means it might be getting blocked.
Make sure firewalls and antivirus software are letting SkyEye stream video. Some software requires you to click "Allow" before it will play the video.
Download RUNWAY from your secured page.
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