Thursday, July 18, 2013

Get Prepared For the Season Now! Being Ready to Go Next Month Is Essential




Are you ready for some football? We sure are. The season is right around the corner and we’re starting to prepare for it just like all of our coaches. We know that your time is limited and that a computer issue is the last thing you need when you’re trying to upload your video on a game night.



We want to make sure that your computer runs as smoothly as possible this season, so you can dominate those video uploads. Here’s what we recommend you do:




Run Updates




Even when the season’s come and gone, it’s good to check for updates on your computer about once a month. It keeps everything running quickly and smoothly.




On a PC:




  1. Click Start and go to the Control Panel. There should be a Windows Update category in there.

  2. Run all of the important updates that it suggests. If you have time, it doesn’t hurt to run all of them.




On a Mac:




  1. Click the Apple in the corner of your screen.

  2. Hit Software Update and the updates should automatically begin.




Keep in mind, most updates won’t fully install until you restart your machine, so save any work you might be in the middle of before starting.




Firewalls




Firewalls are a common issue that we see on school computers because of restrictions on the school’s network. You can check for firewalls by uploading some video to skyeyesports.com while connected to your school’s network. If you run into any issues or get a pop-up that indicates the upload is being blocked by a firewall, have your IT staff check out our firewall information and make the necessary changes.




As always, we are happy to talk with you or your IT staff to help determine what needs to be cleared in order for an upload to go through.




Update Your Internet Browser




When it comes to working on a PC, Google Chrome or Mozilla Firefox is the way to go with everything SkyEye Sports. It makes a huge difference with those buffering and video playback issues you see. If you’re using a Mac computer, there are some issues with Chrome and Silverlight, so we suggest Safari over other browsers.




Internet Speed




Your Internet speed can be a huge road block when uploading video. Check yours at speedtest.net.




Download Speed
Your download speed will affect video playback and issues loading the video in your library. Typically, if you see a download speed of anything less than 5.0 Mbps, you may be in trouble. We suggest at least 5.0-10.0 Mbps. 




Upload Speed
Your upload speed determines how fast you can get video onto skyeyesports.com and onto the RUNWAY Desktop Application. The lower the number, the less likely your video will end up online. We suggest a speed of at least 2-3 Mbps for uploads.




If your upload or download numbers are low, you can talk to your IT staff or Internet provider about increasing your bandwidth.

We recommend that you upload film at school on your wired Ethernet connection which is a lot faster than a wireless connection.




Clean Up Your Library

You have received emails in recent weeks about moving your old film to "Archive Storage" and out of "Live Storage". If you have any questions about this please contact us or refer to the HOW TO section at the top of skyeyesports.com




Update your Rosters and Schedule

Make sure your players have their player profiles created so that they will show up on your roster. Be sure to also input your game schedule so that you, players and fans can keep track of the schedule for the upcoming season.




Please take time to check up on the above topics so that the season will get off to a great start. Please do not hesitate to contact us with any questions or concerns through email (info@skyeyesports.com) or our support line at 1-800-937-5920



The Summer Is Upon Us

Hello World....All across the country....SkyEye Sports is gearing up just like you guys for another exciting season of all sports and first up is football...Pay close attention to SkyEye Sports on Facebook, Twitter and Blogger to stay up to date to everything going on